Ravennox Shipping Policy

Last updated: Oct 2, 2026

Shipping at a Glance

Orders ship within 1–2 business days and arrive within 3–5 business days of dispatch, with free shipping on orders over $70.

	Details
Processing time	1–2 business days
Delivery time	3–5 business days after dispatch
Shipping cost	Free on orders over $70; calculated at checkout on all other orders
Destinations	United States only

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding US federal holidays). Orders placed on weekends or holidays are processed on the next business day.

You will receive an order confirmation email once your order is placed, followed by a shipping confirmation once it has been dispatched. During sales or busy periods, processing may take slightly longer, and we will contact you if your order is significantly delayed.

Delivery Times and Rates

We currently ship to addresses within the United States only. Once dispatched, orders typically arrive within 3–5 business days.

Shipping is free on all orders over $70. For orders of $70 or less, the shipping rate is calculated and shown at checkout before you pay.

Delivery times are estimates provided by our carriers and are not guaranteed.

Order Tracking

Your shipping confirmation email includes a tracking number and a link to follow your package. Tracking information may take up to 24 hours to update after dispatch.

Delays, Address Errors and Lost or Damaged Packages

Occasionally, deliveries may be delayed by carrier issues, severe weather or peak holiday volumes. These delays are outside our control, but we will always help you follow up with the carrier.

Please check that your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible and we will update it if the order has not yet shipped. We are not responsible for orders delivered to an incorrect address provided at checkout.

If your tracking shows your package as delivered but you cannot find it, please check with neighbors and around your property, then contact us so we can open a claim with the carrier. If your order arrives damaged, contact us with your order number and photos of the damage, and we will arrange a replacement under our Return and Refund Policy.

Contact Us

For any questions about shipping or your order, please email support@ravennox.com and include your order number.